Palit Intentionally Dupping Reviewers and Customers?

So anyone that has been reading reviews on the GTX 460 knows its a nice little card, especially the Palit Sonic Platinum edition. This card has been given a lot of praise for its heat and noise control, but this could all be a case of the company sending non-retail editions to reviewers.In the above picture (credit to Guru3D) you can see something interesting. On the left in Guru’s review sample and on the right is a version of the card someone bought. Notice something missing? Right, no VRM heatsink. The images on Newegg show that these cards do not come with the VRM heatsink at all. Despite this reviewers have been given units with this little addition.

Being curious (and a little annoyed) by this matter Guru 3D asked Palit what the deal with the missing heatsink was. Palit ended up admitting that the review sample was an engineering sample and not a final retail unit. A bit shady but easy to forgive if there wasn’t another interesting issue. All the cards being sold today are far from quiet. The fan spins loud to keep the heat down. Palit did release a new BIOS for the GPU to put the fan under control (a Guru 3D user reports 63% fan speed @77c), but they should not have needed to do that.

Palit makes no excuses for sending out obviously non-retail versions to reviewers and does not seem to see a problem with it. In fact they dodged Guru’s initial question and sent this as a replay:

This is Norman from Palit Taipei office.

Just let you know that all our GTX 460 1GB “SonicPlatinum” boards are passed “burning test” with at least 2 hours under 45 degree C in chamber.

All those boards have not any heat sink on the VRM (MOSFET) components.The temperature on the VRM (MOSFET and other components) are not over 80 degree under 45 degree chamber.

We run 3Dmark2006 “GT2” that was suggested by NV for the thermal testing.

Please be confidence with our serious testing process, which you don’t need to worry about any “damage” possibility.

“Quality” always is our priority. Thank you!

Palit is also in damage control mode on Newegg, responding to every review on their 460s that talks about this. Their responces on Newegg are as follows:

1. The review is in UK which is out of Palit USA control.
2. We send to all our review in the USA are the one without heatsink in VRM.

3. It is no need to add a heat sink for those components (MOSFET for power circuit). We had passed the thermal qualification testing for the specification. The NV reference board does not add it too.
4. Here is GTX460 testing process. (Palit tests each card before shipping out to customers. Other VGA vendors only test randomly)
All our GTX 460 1GB “SonicPlatinum” boards are passed “burning test” with at least 2 hours under 45 degree C in chamber.
All those boards have not any heat sink on the VRM (MOSFET) components.
The temperature on the VRM (MOSFET and other components) are not over 80 degree under 45 degree chamber.
We run 3Dmark2006 “GT2” that was suggested by NV for the thermal testing.

Thank you.

Bit of a different tone compared to their response to Guru isn’t it?

Source: Guru 3D