Comcast to Continue Charging Despite Irene Outages

So if your service has been knocked out by the hurricane, expect to continue paying the bills. Kotaku has recently reported a decision by Comcast to refuse crediting their network users despite long periods of downtime due to damage created by Hurricane Irene.

Despite over a week of not receiving any type of communications service, including phone, internet, and cable, representatives have incredulously stated that they would continue billing down customers in the area. Their justification being that the situation is now classified as an “act of god”.

While it may seem ridiculous, this is in line with past behavior from Comcast such as in 2008 when the company charged customers for unreturned equipment that was destroyed by Hurricane Ike.

So much for “act of god”.

Source:
Kotaku